Protecting your privacy is important to us at Pacific Wine Services (“us”, “we”, or “Company”). We hope the following statement will help you, the consumer, understand how we collect, use and safeguard the personal information you provide to us on our site (“the Site”) and the services provided through the Site (the “Services”). This Privacy Policy (“Privacy Policy”) does not, however, govern the terms of our relationship or constitute any representation or warranty. The terms of our relationship are governed by our Terms and Conditions. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. If you use or purchase goods or services from us via this site, you agree to the terms of this privacy policy. If you do not agree with these terms, please do not use the site.

NOTICE REGARDING USER AGE

You must be at least twenty-one (21) years of age to utilize, purchase, or access anything related to the sale of alcoholic beverages on this Site. None of the content regarding alcoholic beverages on this Site is directed to users under the age of 21, and we assume that all users that access the products and services on this Site are following federal laws and are legally allowed. If we learn or have reason to suspect that a Site user is under age 21, we will promptly delete any personal information in that user’s account.

PERSONAL DATA COLLECTION

CONTACT FORMS

Your contact form entries are used to send you email marketing campaigns and information about our products and events. The information collected will be kept until you decide to opt out, or after five (5) years of inactivity on your part. Except where otherwise noted in this Privacy Policy, this information is not shared with anyone else.

COOKIES

This Site uses cookies and similar technologies. Some are necessary for the Site to function, such as cookies that keep you logged in and remember your shopping cart. Others help us understand how visitors use the Site (see Analytics below) and help us show you relevant offers. You can control cookies through your browser settings; if you disable them, some parts of the Site, including checkout, may not work properly.

EMBEDDED CONTENT FROM OTHER WEBSITES

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites may collect information about you, use their own cookies, and track your interaction with the embedded content, as if you have visited the other website. That website’s privacy policies, not this one, govern that collection.

ANALYTICS

We utilize [Google Analytics,/ Jetpack / list per site] to understand how visitors use this Site, such as which pages are viewed and how visitors arrive here. These tools may collect information like your browser, device type, IP address, and pages visited. We use this information to improve the Site, not to identify you personally. You may opt out through your browser’s cookie settings.

SHARING DATA

How we share personal information is described in the “Protecting Your Information” section below, which contains our single, complete list of the service providers we share information with and why.

PROTECTING YOUR INFORMATION

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. Payment information is encrypted in transit. Access to customer information is limited to employees and service providers who need it to perform their work.

We use your information to process and ship your orders, manage your account or wine club membership, respond to your inquiries, and, where you have signed up, to send you news and offers from Pacific Wine Services. We share personal information with service providers who help us operate this Site and our business, including our payment processor, shipping carriers, email marketing platform, and website analytics providers. These providers are permitted to use your information only to provide services to us. We do not sell your personal information for money. Our analytics and advertising partners may collect information through cookies in ways that may qualify as sharing under California law. You can opt out as described in Your Data Rights below.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you have questions about security on this Site, contact us at info@pacificwineservices.com .

MAKING CHANGES AND OPTING OUT

You may access the personal information you have submitted to Pacific Wine Services at any time by selecting “My Account”. From here you can make changes to your account and also opt-out of any marketing emails or newsletters by completing the unsubscribe form. You can also make changes to your account and/or opt-out of any emails or newsletters by sending us an email at info@pacificwineservices.com

YOUR DATA RIGHTS

Depending on where you live, you may have the right to request a copy of the personal information we hold about you, to correct it, or to request that we delete it. To make a request, contact us at info@pacificwineservices.com. We will verify and respond to your request as required by applicable law, and we will not treat you differently for exercising any privacy right.

You can unsubscribe from marketing emails at any time using the link in any message or by contacting us. Please note we may retain certain information where needed to complete a transaction, comply with a legal obligation, prevent fraud, or as otherwise permitted by law.

CCPA PRIVACY

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California. To see the full CCPA privacy notice, please click here.

METHOD OF CONTACT

If you have a question or concern regarding this Privacy Policy, or believe that this Privacy Policy has been violated, you may email us at info@pacificwineservices.com . In this email, please express your concern with as much detail as possible. We will do our best to investigate and respond to you promptly.

UPDATES AND CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date and, for material changes, provide notice by email or by a notice on the Site before the changes take effect. Your continued use of the Site after the effective date constitutes acceptance of the updated policy. A dated version history is available on request.